Customers' Support
How to get dongle (hardware key) ID
1. Launch utility THINFO.EXE (blue icon HASP Info on the desktop ).
2. Read ID number from ID item of the dialogue window.
3. Quit program by Close.
Dongle updating procedure (codes from the file)
1. Copy downloaded file to your computer. (Preferably into the folder with the prolongation utility CUST_TH.EXE)
2. Run the CUST_TH.EXE utility (blue icon HASP Time on the computer desktop)
3. Select the CONFIG button on the CUST_TH screen, then browse for the actualization file. Select OK. (RUS-passwords table with some hex numbers appears).
4. Select the UPDATE button.
5. If the actualization is successful, the following text appears: HASP UPDATED OK.
6. Quit program by EXIT.
7. Check new expiration date by THINFO.EXE utility (blue icon HASP Info on the desktop )
You can also enter the actualization codes "by hand" - select the "Manual" button in point 3. and enter hexadecimal numbers you can find inside the file and continue by point 4.
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